DR Bank

What is the bank's routing number?

021114111.

What do I need to bring with me to open a personal bank account?

Valid government issued photo ID (ie. drivers license, passport). An out-of-state drivers license requires a second form of ID (ie. credit card). Additional information may be requested at time of account opening. Please contact Customer Support at (800)361-5363 or support@drbank.com, or a branch with any questions.

What do I need to bring with me to open a business bank account?

Business formation documents (ie. Articles of Organization), beneficial owner information, verification of Tax Identification Number, ID for all signers and/or beneficial owners. Additional information may be requested at time of account opening. Please contact Customer Support at (800)361-5363 or support@drbank.com, or a branch with any questions.

How can I reorder checks?

Online Banking (Service Center tab), contact Customer Support at (800)361-5363 or support@drbank.com, or in a branch.

How do I place a stop payment on a check?

Online Banking (Service Center tab), contact Customer Support at (800)361-5363 or support@drbank.com, or in a branch.

How can I set up account alerts?

Online Banking (Service Center tab), Mobile Banking (Banking Services tab).

How can I set a travel alert for my debit card?

Online Banking (Service Center tab), contact Customer Support at (800)361-5363 or support@drbank.com, or in a branch.

How can I request a new ATM/Debit card?

Online Banking (Service Center tab), contact Customer Support at (800)361-5363 or support@drbank.com, or in a branch.

How can I disable my debit card for use if I have lost or misplaced it?

Online Banking (Service Center tab), Mobile Banking (Banking Services tab), Customer Support at (800)361-5363 or support@drbank.com, or in a branch.

How do I deposit a check using my mobile deposit?

Endorse the back of the check. Below your signature write “For Mobile Deposit Only at DR Bank”. Use the Deposit Check feature on the Mobile Banking App to select an account and take a picture of the check.

What is the mobile deposit limit?

$10,000 per day.

What is the bank’s holiday schedule?

HOLIDAY	BANK CLOSED
New Year's Observance	Tuesday, 1/2/2024
Martin Luther King, Jr Day	Monday, 1/15/2024
President’s Day	Saturday, 2/17/2024 and Monday, 2/19/2024
Memorial Day Observance	Saturday, 5/25/2024 and Monday, 5/27/2024
Juneteenth	Wednesday, 6/19/2024
Independence Day Observance	Thursday, 7/4/2024
Labor Day Observance	Saturday, 8/31/2024 and Monday, 9/2/2024
Columbus Day	Monday, 10/14/2024
Veteran's Day	Monday, 11/11/2024
Thanksgiving Day	Wednesday, 11/27/2024-early closing at 2:00pm and Closed on Thursday, 11/28/2024
Christmas Day Observance	Tuesday, 12/24/2024-early closing at 2:00pm and Wednesday, 12/25/2024

How can I update my address/phone number/email?

Online Banking (Service Center tab), Mobile Banking (Banking Services tab), Customer Support at (800)361-5363 or support@drbank.com, or in a branch.

How do I dispute fraudulent transactions on my account?

For debit card transactions: Call (833)462-0798 (USA), (614)564-5105 (International). For a lost/damaged card, please call (866)981-1170. For all other types: Customer Support at (800)361-5363 or support@drbank.com.

Where are your branches located?

1001 Post Road in Darien, CT and 138 Rowayton Ave in Rowayton, CT.

What happens if I forgot my online username or password?

Contact Customer Support at (800)361-5363 or support@drbank.com.

Who can I contact regarding a question not listed here?

Contact Customer Support at (800)361-5363 or support@drbank.com.

IMPORTANT PHONE NUMBERS

Virtual Branch (Balances and Transaction History)

866-695-4395

Lost/Stolen Card, Travel Notice, Recent Decline

833-462-0798

DR Bank Contact Center